Saudi ERP

“Sani‘” empowers you with full control over production, inventory, and quality — seamlessly integrated with IoT and AI technologies. Easy to use and fully customizable for any factory type. It drives smart decisions, reduces costs, and boosts productivity.
Includes one-year technical support
Annual Odoo updates
System upgrades
System upgrades

Souq empowers marketing and communication firms with an all-in-one platform to manage campaigns, clients, and creative content. Smart automation, deep analytics, and seamless integration with all channels. All your marketing tools in one place to drive real results.

Naql is the smart solution for transport and logistics management, offering real-time shipment tracking, full fleet automation, and seamless government integration. Boost efficiency, reduce costs, and stay in full control—anytime, anywhere.

An integrated industrial ERP built on Odoo 19 for manufacturing companies, connecting the complete workflow from customer demand and product specifications to planning, materials, production, quality, maintenance, costing, inventory, delivery, invoicing, collections, and profitability analysis on one platform.
Product Scope Includes:
• CRM, opportunities, sales quotations, customer orders, and direct linkage between customer demand, production, and material requirements.
• Product configuration and Make-to-Order manufacturing, with specifications driving pricing, Bill of Materials, routing, production time, and expected cost.
• Multi-level Bills of Materials, semi-finished products, by-products, variants, kits, and alternative materials.
• Make-to-Order, Make-to-Stock, Engineer-to-Order, subcontracting, and consignment manufacturing workflows.
• Process and batch manufacturing for applicable industries, including recipes, ingredients, yield, waste, quality, and lot traceability according to project scope.
• Demand, production, material requirements, and capacity planning, with procurement requirements linked to production plans and available inventory.
• Manufacturing orders, work centers, shop-floor operations, shifts, capacity, operating hours, and downtime management.
• Incoming, in-process, and final quality control, including inspection points, non-conformance, corrective actions, and root-cause analysis.
• End-to-end lot and serial traceability from raw materials and production batches through finished products and customers.
• Industrial inventory management for raw materials, WIP, finished goods, spare parts, customer-owned materials, subcontractor stock, and multiple warehouses.
• Procurement, RFQs, vendor comparison, supplier performance, and purchasing linked directly to manufacturing requirements.
• Actual manufacturing costing covering materials, labor, machines, subcontracting, scrap, rework, and industrial overheads.
• Planned-versus-actual cost analysis with material, quantity, labor, machine, waste, and overhead variance reporting.
• Profitability analysis by product, customer, sales order, production batch, plant, and branch, integrated with accounting and cost centers.
• Asset management, preventive and corrective maintenance, breakdowns, spare parts, downtime analysis, and equipment performance indicators.
• Employee, shift, attendance, and skills management, with labor hours linked to work centers and manufacturing orders for production costing.
• Industrial document management, specifications, work instructions, drawings, version control, approvals, and role-based access.
• Executive dashboards covering sales, production, capacity, quality, waste, inventory, maintenance, costs, margins, and cash performance.
• Integration readiness for machines, sensors, scales, barcode, RFID, IoT, MES, and external systems, subject to available interfaces and project scope.
• Multi-company, multi-plant, multi-warehouse, multi-currency, multi-language, and role-based access support.
• Saudi localization, accounting, and ZATCA e-invoicing support according to the selected Odoo edition and configuration, with local integrations subject to available APIs and permissions.

An integrated industry-specific ERP built on Odoo 19 for construction contractors, real estate developers, investors, and property management companies. It connects the workflow from opportunity, tender, or land acquisition through estimation, contracts, projects, execution, costing, progress billing, collection, property sales, installments, handover, and profitability. Product Scope Includes:
• CRM, opportunities, tender management, prequalification, Bid/No-Bid workflows, tender documents, bid bonds, approvals, and win/loss analysis.
• Construction estimation and BOQ cost breakdown covering materials, labor, equipment, subcontractors, transportation, waste, direct and indirect costs, risks, contingencies, and margins.
• Construction contract management covering contract values, durations, payment terms, advances, retention, guarantees, insurance, amendments, warranties, and defect liability periods.
• BOQ management with version control and linkage to drawings, activities, budgets, costs, measurements, IPCs, and variations.
• WBS, CBS, and Cost Codes for structured control of project scope, activities, costs, budgets, and revenues.
• Project budget and cost control covering Original/Revised Budget, Commitments, Actual Cost, Accruals, ETC, EAC, and Forecast Margin.
• Project procurement from material requests, stock and budget checks, technical approvals, RFQs and comparisons through purchase orders, receipts, and vendor bills.
• Project and site warehouse management covering receipts, issues, returns, transfers, cycle counts, barcode operations, and allocation of material consumption to projects, WBS, Cost Codes, and activities.
• Subcontractor management covering work packages, tendering, award, subcontract BOQ, execution, measurement, subcontractor IPCs, backcharges, penalties, payments, and final accounts.
• Site execution and daily reporting covering labor, equipment, quantities, productivity, delays, obstacles, and separation of physical, approved, and financial progress.
• Project scheduling, activities, milestones, resources, progress, and schedule variance, with integration readiness for Primavera and Microsoft Project subject to available interfaces.
• Quantity measurement covering executed, submitted, approved, certified, invoiced, and collected quantities for each BOQ item.
• Client IPC management covering certified work, advance recovery, retention, deductions, variations, materials on site, taxes, and net certified amounts.
• Variation and contractual claims management with cost, schedule, budget, IPC, and contract impact tracking.
• Drawing and document control including revisions, RFIs, material submittals, shop drawings, transmittals, approvals, and technical office workflows.
• Construction QA/QC including inspection plans, NCRs, corrective actions, and HSE management covering observations, incidents, investigations, and closure actions.
• Project workforce and equipment management covering assignments, working hours, productivity, operating and idle hours, costs, and maintenance.
• Project handover and closeout covering testing and commissioning, snag/punch lists, preliminary and final acceptance, As-Built documents, warranties, final accounts, retention release, and defect liability periods.
• Real estate development management covering land opportunities, ownership, feasibility studies, development scenarios, project costs, cash flow, and expected returns.
• Property hierarchy and unit inventory covering developments, phases, buildings, floors, units, availability, reservations, contracts, delivery status, and double-booking control.
• Real estate pricing, marketing, CRM, customer requirements, unit matching, reservations, contracts, payment plans, installments, collections, cancellations, and refunds.
• Broker and commission management, off-plan sales and leasing, project licensing data, buyer contracts, and regulatory project information.
• Escrow management linking buyer payments, units, construction progress, disbursement requests, and released balances, together with unit handover and warranty workflows.
• Property and leasing management covering properties, tenants, lease contracts, rent schedules, collections, renewals, maintenance, and service charges.
• Integrated project financial management covering certified, invoiced and collected revenue, actual and committed costs, ETC, EAC, forecast margins, and project cash flow.
• Executive dashboards and KPIs covering tenders, budgets, costs, progress, procurement, IPCs, collections, quality, HSE, real estate sales, installments, and profitability.
• Role-based access, approval workflows, segregation of duties, and external stakeholder portals according to project scope.
• Integration readiness for Primavera, Microsoft Project, BIM/CDE platforms, banks, and external systems, subject to available APIs, licenses, permissions, and project scope.
• Multi-company, multi-project, multi-branch, multi-currency, multi-language, and role-based access support.
• Saudi localization, accounting, taxation, and ZATCA e-invoicing support through the appropriate localization and configuration, with local integrations subject to project scope and available APIs and permissions.

“Tajeer” by Sarab is the smart solution for real estate and property management, offering seamless tools for contracts, payments, maintenance, and financial reporting. With full Arabic support and government integration, it empowers real estate companies to digitize operations and align to regulations.

A specialized ERP solution for transport, freight, distribution, logistics, fleet, and vehicle rental companies, connecting the complete business cycle from customer requests, contracts, and pricing through operations, delivery, invoicing, collections, and profitability analysis.
Product Scope Includes:
• CRM, sales opportunities, transport contracts, service terms, and customer pricing.
• Transport tariff engine supporting pricing by trip, distance, weight, volume, pallet, zone, vehicle type, stops, and waiting time.
• Transportation order and shipment management covering origins, destinations, loading and delivery points, cargo details, and vehicle requirements.
• Fleet management covering vehicles, trailers, drivers, operating status, capacity, locations, and vehicle documentation.
• Load planning, vehicle and driver assignment, dispatch, trip management, routes, and delivery stops.
• Complete trip lifecycle management from planning, assignment, and loading through transit, delivery, POD, completion, and settlement.
• Fuel management linked to vehicles, drivers, trips, and odometers, including consumption and variance analysis.
• Preventive and corrective maintenance, breakdowns, vehicle downtime, maintenance costs, and fleet availability.
• Electronic Proof of Delivery including signatures, documents, photos, delivered quantities, shortages, damages, notes, and delivery exceptions.
• Distribution and last-mile delivery management, including multi-stop routes, delivery windows, failed deliveries, and returns.
• Subcontracted transport and carrier management, including customer selling rates, carrier purchase costs, performance, and carrier settlements.
• Freight, logistics, warehousing, distribution, and third-party logistics operations, including customer-owned inventory and logistics service billing.
• Vehicle rental management covering availability, reservations, rental agreements, check-out/check-in, deposits, extensions, replacements, damages, fines, and final settlements.
• Trip costing covering fuel, drivers, tolls, road fees, waiting, maintenance allocation, external services, and other trip-related expenses.
• Cost-per-kilometer, empty mileage, fleet utilization, and load utilization analysis.
• Profitability analysis by trip, vehicle, route, customer, contract, and shipment.
• Automated billing based on completed trips, POD, shipments, contract rates, waiting time, and additional services, including consolidated billing rules.
• Receivables, collections, payment terms, aging, credit limits, and linkage between operational performance and cash flow.
• Operational and executive dashboards covering active and delayed trips, fleet availability, costs, revenue, margins, delivery performance, and transport KPIs.
• Integration readiness for GPS, telematics, tracking platforms, and external systems, subject to available APIs, permissions, and project scope.
• Multi-company, multi-branch, multi-warehouse, multi-currency, and role-based access support.
• Saudi accounting, taxation, and ZATCA e-invoicing support through the appropriate local configuration.

“Shahn” is a smart logistics platform for seamless shipping and customs clearance management.
It offers real-time tracking, automated workflows, and integration with government systems like Fasah and ZATCA.
An ideal solution to boost customer satisfaction, reduce costs, and ensure full compliance regulations.

SERP Restaurants & Cafés is an integrated management platform for restaurants, cafés, chains, and central kitchens, connecting recipes, ingredients, inventory, production, waste, sales, delivery channels, costs, and profitability to reveal where margins are gained or lost.
Product Scope Includes:
• Restaurant POS, tables, orders, kitchen preparation, reservations, self-ordering, and payments using standard platform capabilities.
• Recipe management covering ingredients, quantities, units of measure, yield, preparation loss, cooking loss, cost, and recipe versions.
• Multi-level recipes connecting finished menu items with sub-recipes, preparations, and raw ingredients.
• Recipe costing based on ingredient costs, yield, preparation losses, packaging, and the approved costing basis.
• Dynamic food-cost analysis showing how ingredient price changes affect menu-item cost and margins.
• Theoretical versus actual ingredient consumption analysis based on recipes, sales, and inventory movements.
• Theoretical and actual food-cost measurement with variance analysis by item, branch, and period.
• Yield management covering cleaning, trimming, preparation, and cooking losses to calculate true recipe economics.
• Central kitchen management covering production planning, preparation, batches, semi-finished products, finished products, and branch distribution.
• Branch replenishment based on minimum and maximum levels, safety stock, forecast demand, and ingredient requirements.
• Waste management covering normal waste, abnormal waste, preparation loss, cooking loss, expiry, spoilage, returns, and production rejects.
• Lot, expiry, and FEFO inventory control with visibility into products approaching expiration.
• Supplier performance and purchase-price variance analysis linked directly to recipe-cost and margin impact.
• Menu-item profitability covering net revenue, recipe cost, packaging, discounts, channel commissions, and contribution margin.
• Menu engineering based on item popularity and contribution margin to support pricing, promotion, recipe, and menu decisions.
• Delivery platform economics covering commissions, discounts, promotions, refunds, adjustments, expected settlements, and received settlements.
• Profitability analysis across dine-in, takeaway, direct delivery, and third-party delivery channels.
• Branch profitability and benchmarking across sales, average ticket, food cost, waste, labor, inventory variance, and margin.
• Daily restaurant controls covering sales, waste, stock variance, discounts, voids, refunds, delivery sales, and cash differences.
• Executive dashboards covering sales, food cost, waste, inventory variance, item profitability, channel profitability, branch margin, and central-kitchen performance.
• Integration readiness with delivery platforms, payment providers, and external systems, subject to official interfaces, permissions, licenses, and project scope.

SERP Debt Collection is a specialized ERP platform for collection agencies and debt recovery operations, managing the lifecycle from portfolio intake and case assignment through contact, Promise to Pay, collections, settlements, escalation, and closure while measuring collector performance and portfolio profitability.
Product Scope Includes:
• Multi-portfolio management linking each portfolio to the creditor, contract, balances, targets, commission model, and collection strategy.
• Portfolio import and incremental updates through Excel, CSV, API, SFTP, and external systems with validation, duplicate detection, and error handling.
• Debt Case Management covering debtor, account, outstanding balance, arrears, DPD, aging, collector, strategy, and collection status.
• Debtor 360 providing consolidated visibility into debts, payments, communications, PTPs, complaints, disputes, and previous actions.
• Case segmentation by balance, DPD, product, geography, payment behavior, contactability, PTP status, and legal stage.
• Collection Strategy Engine defining actions, communication sequences, timing, follow-ups, and escalation for each debt segment.
• Automated case assignment based on portfolio, skills, region, risk, DPD, workload, and collector capacity.
• Smart Collector Queue prioritizing cases and recommending the next case and action based on strategy, urgency, PTPs, and applicable controls.
• Lightweight Collector Workspace providing cases, balances, contact history, dispositions, PTPs, and next actions.
• Integration with contact centers, SIP/VoIP, and specialized Auto Dialers supporting Power, Progressive, and Predictive campaigns according to approved architecture and policies.
• Phone, WhatsApp, SMS, and digital collection channels with consolidated contact attempts, results, timing, and next-action history.
• Promise to Pay (PTP) management covering due, kept, partially kept, broken, and cancelled promises with collector-level PTP performance.
• Payment plans, settlement offers, discounts, approval matrices, payment links, payment reconciliation, and automatic debt balance updates.
• Debtor self-service portal for inquiries, disputes, callbacks, settlement requests, document uploads, and payments subject to creditor policy.
• Creditor portal for portfolio, recovery, payments, PTP, aging, performance, reporting, settlement approvals, and escalation approvals.
• Dispute and complaint workflows with communication holds where required until investigation and resolution.
• Legal escalation covering documentation, lawyers, judicial references, costs, and recoveries according to applicable permissions and regulations.
• Collection Compliance Engine checking communication channel, timing, attempt limits, disputes, complaints, and eligible contact party before contact.
• Collector and team KPIs including Recovery Rate, Contact Rate, Right Party Contact, PTP, Kept PTP, productivity, quality, and compliance.
• Commission models, collection revenue, Cost to Collect, and profitability analysis by portfolio, creditor, contract, collector, and team.
• Executive dashboards covering outstanding balances, collections, recovery, aging, DPD, PTP, collector performance, costs, commissions, cash flow, and portfolio profitability.
• Role-based access, portfolio/client isolation, sensitive-data masking, audit trails, and integration readiness with creditor systems, banks, payment platforms, contact centers, and legal systems subject to official interfaces, permissions, and project scope.

SERP Banking is an integrated Banking Operating Platform designed to operate around existing Core Banking systems rather than replace them, connecting customer relationships, digital onboarding, services, complaints, workflows, internal operations, integrations, and analytics within one unified environment.
Product Scope Includes:
• Banking CRM for retail and corporate prospects, customers, opportunities, products, activities, and relationship management.
• Customer 360 providing authorized views of customer identity, products, accounts, balances, requests, complaints, documents, and interactions.
• Digital onboarding covering applications, data collection, identification, documents, KYC, reviews, approvals, core customer creation, and activation.
• Customer search and duplicate prevention using approved identity, commercial registration, contact, and core customer identifiers.
• KYC case management covering information collection, verification, reviews, document expiry, approvals, and periodic renewal.
• Banking product catalogue covering products, target segments, eligibility messaging, opportunities, and customer applications.
• Account and product opening orchestration while the authoritative account or arrangement remains within Core Banking.
• Authorized account, balance, product, and transaction views without making SERP the banking ledger or transaction system of record.
• Payment and transfer orchestration with Maker-Checker controls, authorization limits, approval matrices, and multi-level approvals.
• Deposit and financing journeys covering applications, documents, reviews, approvals, execution follow-up, maturities, and renewals.
• Unified customer service requests with reference numbers, classification, SLA, assignment, escalation, and closure.
• Banking complaint management linked to customers, products, accounts, and transactions with SLA and root-cause analysis.
• Relationship Manager Workspace covering portfolios, opportunities, requests, complaints, maturities, tasks, and required actions.
• Customer self-service portal for requests, complaints, documents, application tracking, and authorized banking information.
• Banking document management with expiry tracking, alerts, renewal workflows, and KYC documentation.
• Customer segmentation, marketing consent, campaigns, cross-selling, and Next Best Action according to bank policies.
• Corporate Banking relationship management covering legal entities, group structures, beneficial owners, signatories, accounts, products, and opportunities.
• Back-office work queues covering operational tasks, exceptions, document reviews, approvals, priorities, teams, branches, and SLA.
• Internal corporate ERP covering procurement, suppliers, expenses, fixed assets, projects, HR, and internal approvals.
• Banking Integration Layer connecting SERP with Core Banking, including transaction tracking, retries, reconciliation, and exception management.
• Role-based access, segregation of duties, MFA, sensitive-data masking, audit trails, and customer-data access monitoring.
• Executive dashboards covering acquisition, onboarding, SLA, complaints, RM performance, integration health, and operational exceptions.
• AI assistance for customer relationship summaries, documents, requests, complaints, knowledge retrieval, and recommended actions with human validation.
• Integration readiness for Core Banking, identity services, Open Banking, payment networks, credit bureaus, digital signatures, AML/Fraud platforms, and external services subject to official APIs, licensing, permissions, and project scope.

SERP Insurance & Brokerage is a specialized ERP and CRM platform for insurance brokerage companies, managing the brokerage lifecycle from customer insurance needs, RFQs, and insurer comparison through policies, installments, collections, premium remittance, commissions, claims, renewals, and compliance.
Product Scope Includes:
• Insurance CRM for customers, opportunities, insurance types, branches, requirements, expected premiums, and policy dates.
• Customer 360 consolidating quotations, policies, installments, payments, endorsements, claims, complaints, renewals, and documents.
• Insured member and class management with bulk member imports and data validation.
• Insurance RFQ management for requesting and tracking quotations from multiple insurers.
• Multi-insurer quotation comparison covering premiums, benefits, coverage, deductibles, networks, payment terms, and commissions.
• Benefit Matrix for comparing coverage by member class with benefit-data import capabilities.
• Policy and contract administration linking customers, insurers, members, premiums, installments, commissions, claims, and documents.
• Insurance document management with required-document checklists across opportunities, quotations, policies, endorsements, claims, and payments.
• Installment schedules covering due dates, amounts, partial payments, full payments, and installment status.
• Support for direct customer-to-insurer payments and customer-to-broker-to-insurer collection models with payment verification.
• Premium Clearing to separate premiums collected on behalf of insurers from brokerage revenue.
• Premium Remittance management for transferring collected premiums to insurers and tracking collected-but-not-remitted balances.
• Broker commission management covering earned, accrued, invoiced, and received commissions, plus sales agent commissions.
• Policy Endorsements for additions, cancellations, and modifications with related financial impacts and installment schedules.
• Claims management covering documentation, submission, insurer follow-up, SLA tracking, status, and closure.
• Renewal management with expiry alerts and structured workflows from expiring policies through new RFQs, comparison, and renewed policies.
• Complaint management linked to customers, policies, insurers, and claims with service follow-up.
• Customer and insurer statements covering premiums, collections, remittances, commissions, endorsements, and outstanding balances.
• Compliance workflows covering regulatory controls, assessments, violations, corrective actions, and KYC according to configured project scope.
• Executive dashboards covering sales, premiums, commissions, renewals, claims, insurer performance, customer profitability, and insurance-line profitability.
• Role-based security, segregation of duties, audit trails, multi-company, multi-branch, and Arabic/English support.
• Integration readiness with insurers, regulatory platforms, and external systems subject to official APIs/interfaces, permissions, licenses, and project scope.

Don’t just manage manufacturing orders manage your factory’s profitability. SERP Manufacturing is a manufacturing ERP system built for Saudi factories, connecting customer demand, Make-to-Order manufacturing, planning, materials, production, quality, maintenance, inventory, costing, sales, and finance in one integrated platform. Gain real-time visibility into actual production costs, waste, efficiency, and product profitability, with end-to-end traceability from raw materials to customers and support for Saudi ZATCA e-invoicing requirements. From food and metal manufacturing to plastics, furniture, packaging, and customized production, SERP Manufacturing helps reduce waste, control production costs, improve capacity utilization, and make faster data-driven decisions building a more efficient, profitable, and smart factory.

Don’t just manage a jewelry piece know its weight, karat, value, cost, movement, and profitability. SERP Gold & Jewelry is a specialized ERP for jewelry stores, chains, showrooms, workshops, wholesalers, and manufacturers in Saudi Arabia. Every unique piece is digitally connected to its gross and metal weight, karat, purity, gemstones, making charges, book cost, and current metal rate. SERP manages inventory simultaneously by piece and weight, calculates dynamic selling prices from metal value, making charges, stones, and target margin, and applies discount governance to protect profitability. It also connects POS, stock counting, branch transfers, consignment, old gold and trade-in workflows, repairs, workshop manufacturing, process loss, and metal recovery within a traceable operating model. Management can compare book cost, current metal value, and retail value while analyzing stock aging and profitability by piece, karat, branch, supplier, and category helping reduce inventory variances, improve turnover, protect margins, and optimize working capital.

Don’t measure brokerage success by premium volume alone know what has been collected and remitted, what commission has actually been earned, and the profitability of every customer and policy. SERP Insurance & Brokerage is a specialized ERP and CRM for insurance brokers in Saudi Arabia, connecting the complete lifecycle from customer insurance needs, RFQs, and multi-insurer quotation and benefit comparison to policy selection, insured members, installments, endorsements, claims, and renewals. It links operations directly with the financial brokerage cycle, from customer premium collection and insurer remittance to broker commission accrual, invoicing, and agent commissions, while clearly separating insurer funds from brokerage revenue. Management gains real-time visibility into outstanding and collected premiums, pending remittances, earned commissions, claims, renewals, insurer performance, and customer profitability. The result is less manual processing, fewer financial errors, reduced commission leakage, faster reconciliation and collections, stronger renewal retention, and better governance, compliance, and brokerage profitability.

Don’t manage a farm as inventory and expenses alone know what every field and herd consumed, what it produced, what it cost, and the margin it generated. SERP Agriculture & Livestock is an integrated ERP for agricultural and livestock businesses in Saudi Arabia, connecting farms, plots, seasons, crop cycles, agricultural inputs, irrigation, labor, equipment, field operations, harvest, storage, and sales. For livestock operations, it connects purchasing or birth with herds, pens, individual animals, feed, weight and growth, veterinary care, mortality, production, and sales. SERP measures cost per hectare, ton, crop cycle, animal, and batch while tracking yield, water consumption, feed economics, production losses, and accumulated livestock costs. The result is clear production economics that helps management identify the most profitable crops and herds, improve feed and water efficiency, reduce waste and mortality, control production costs, and measure profitability by farm, plot, crop cycle, herd, batch, and animal.

Don’t just manage orders and sales know what every dish actually costs, where waste occurs, and how much margin remains. SERP Restaurants & Cafés is an integrated ERP for restaurants, cafés, chains, and central kitchens in Saudi Arabia, connecting recipes, ingredients, procurement, inventory, preparation, production, waste, orders, sales channels, settlements, and profitability. It calculates true recipe cost while considering ingredient yield, preparation loss, and cooking loss, then compares theoretical consumption based on sales with actual inventory consumption to identify operational variances. SERP also manages central kitchen production and branch distribution while measuring food cost, waste, inventory variance, and profitability by menu item, branch, and channel. For delivery platforms, it connects order value with commissions, discounts, refunds, adjustments, and settlements to determine actual channel contribution. The result is lower waste, tighter food-cost control, better pricing decisions, and clear visibility into which items, branches, and channels generate real profit.