ERP for HR, Manpower & Administrative Services in Saudi Arabia
Recruitment, manpower supply, security and cleaning companies run on workers and contracts. SERP links contracts, workers, visas, monthly billing and collection, with Musaned, Qiwa and Muqeem links.
Why SERP for this sector?
ZATCA Phase 2 e-invoicing included at no extra fee
Labor law and the Wage Protection System
MHRSD licensing for recruitment and supply
Musaned
Qiwa, Mudad and Muqeem
WhatsApp Business
Hosted in Saudi Arabia, aligned with the PDPL
Activities in this sector (6)
Recruitment
For recruitment and executive-search firms: client vacancies, candidates, interviews and placement fees.
- Client job orders
- Candidate database
- Interview stages
Manpower Recruitment Agencies
For recruitment agencies: client requests, domestic and professional workers, visas and Musaned.
- Client request and specifications
- Visa and arrival stages
- Contract via Musaned
Manpower Supply & Outsourcing
For manpower supply and outsourcing companies: supply contracts, deployment, attendance and monthly billing.
- Supply contracts and trade rates
- Deployment to clients
- Attendance and overtime
Security & Guarding
For security-guarding companies: sites, shifts, patrols, attendance and monthly billing.
- Sites and posts
- Shift scheduling
- Mobile and geo attendance
Cleaning & Facility Management
For cleaning and facility-management companies: contracts, crews, schedules, consumables and SLA.
- Service contracts and sites
- Crew schedules
- Consumables per site
Contact Centers
For outsourced contact centers: campaigns, agents, calls and billing per call or hour.
- Campaigns per client
- Integrated VoIP calling
- Tickets and SLA
How do we start?
- Pick your activity and your database is created from a ready template
- We configure workflows, access rights and document layouts with your team
- We activate ZATCA and the required integrations and load your data
- Training, acceptance testing, then go-live and hypercare
Frequently asked questions
Government portals are separate
SERP links them into one worker file
Payroll is complex
the Saudi HR Pack completes the solution
We have many workers
mobile and geo attendance
Ready to run your business on SERP?
Talk to the Noptechs team in Riyadh and Cairo and start a free 15-day trial.
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