SERP – Medical Devices Trading | Tier B — Advanced
Scope included:
• Odoo apps configured: CRM, Sales, Inventory, Purchase, Maintenance, Field Service, Accounting
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades
Sector-specific configuration & developments included:
• SFDA registration fields and expiry alerts
• Installation and maintenance schedule
• Tender stages in CRM