Healthcare & Pharmacy

SERP – Pharmaceutical Distribution | Tier C — Enterprise & Regulated

Scope included:
• Odoo apps configured: Inventory, Sales, Purchase, Quality, Fleet, Accounting
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Rasd movement reporting
• FEFO removal
• Destruction register

SERP – Medical Complexes, Clinics & Physiotherapy | Tier B — Advanced

Scope included:
• Odoo apps configured: Appointments, Sales, Point of Sale, Inventory, Accounting, Portal
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Doctor and room calendar
• Prepaid session packages
• Doctor commission calculation

SERP – Pharmacies | Tier B — Advanced

Scope included:
• Odoo apps configured: Point of Sale, Inventory, Purchase, Accounting, Loyalty
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Active ingredient and alternatives
• Expiry alerts
• Rasd at point of sale

SERP – Residential & Social Care | Tier B — Advanced

Scope included:
• Odoo apps configured: Sales, Field Service, HR, Inventory, Accounting
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Care plan model
• Staff visit app
• Recurring monthly contract

SERP – Beauty & Dermatology Centers | Tier B — Advanced

Scope included:
• Odoo apps configured: Appointments, Point of Sale, Inventory, Accounting, Loyalty
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Package session balance
• Specialist and device schedule
• Commission rules

SERP – Laboratories & Radiology Centers | Tier C — Enterprise & Regulated

Scope included:
• Odoo apps configured: Sales, Inventory, Quality, Maintenance, Accounting, Portal
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Sample barcoding
• Contract price lists
• Analyzer maintenance plans

SERP – Dental Clinics | Tier B — Advanced

Scope included:
• Odoo apps configured: Appointments, Sales, Inventory, Accounting, Portal
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Treatment plan model
• Lab orders with cost
• Recall reminders

SERP – Hospitals | Tier C — Enterprise & Regulated

Scope included:
• Odoo apps configured: Accounting, Inventory, Purchase, HR, Maintenance, Helpdesk, Multi-company
• Ready sector template: master data structure, workflows, document templates, reports and a sector KPI dashboard
• ZATCA Phase 2 e-invoicing, national address and Hijri calendar
• Managed hosting in KSA, daily backups, test environment and annual Odoo upgrades

Sector-specific configuration & developments included:
• Clinical system to billing link
• Claim and rejection workflow
• Medical equipment register