ERP for Transport, Logistics & Fleets in Saudi Arabia
Transport and logistics are expanding under the National Transport and Logistics Strategy. SERP manages fleet, trips, drivers, warehouses, shipments and billing, with links to Tamm, Fasah and the TGA platforms.
Why SERP for this sector?
ZATCA Phase 2 e-invoicing included at no extra fee
Transport General Authority permits and requirements
ZATCA invoices for trips and contracts
Tamm for driver and vehicle authorizations
Fasah for customs
GPS trackers and shipping carriers
Hosted in Saudi Arabia, aligned with the PDPL
Activities in this sector (12)
Vehicle Maintenance & Repair
For car workshops and service centers: reception, repair orders, parts, technicians and vehicle history.
- Vehicle check-in with inspection and photos
- Repair order with parts and labor
- Technician and bay scheduling
Passenger Transport & On-Demand Mobility
For passenger, bus, school transport and ride-hailing operators: routes, trips and drivers.
- Routes and timetables
- Driver and vehicle assignment
- School and corporate transport contracts
Road Freight Transport
For road freight carriers: transport orders, trips, drivers, expenses and proof of delivery.
- Transport order with lane pricing
- Trip and load planning
- Driver advances and expenses
Sea & Air Transport
For sea and air freight forwarders and shipping agents: bookings, bills of lading, containers and cost per shipment in multiple currencies.
- Shipment job file with revenue and cost
- Bills of lading and containers
- Carrier and agent rates
Logistics & Cargo Handling
For third-party logistics and cargo handling providers: contracts, handling, transport and activity-based billing.
- Service contracts and rate cards
- Handling, loading and unloading
- Transport linked to warehouse
Warehousing & Distribution Centers
For warehouse and distribution-center operators, own or third-party: locations, barcode and storage billed per pallet or meter.
- Locations and racks
- Barcode and mobile scanning
- Putaway and removal strategies
Customs Clearance
For customs brokers: declaration files, fees paid on behalf of clients and the Fasah link.
- File per customs declaration
- Disbursements on behalf of clients
- Clearance fees
Postal, Express & Last-Mile Delivery
For courier and last-mile delivery companies: parcels, couriers, cash on delivery and returns.
- Parcel intake from merchants
- Courier route assignment
- COD reconciliation
Refrigerated Transport
For refrigerated transport and cold storage of food and pharma: temperatures, cold chain and documentation.
- Temperature log per trip
- Out-of-range alerts
- Reefer unit maintenance
Car Rental
For car rental companies: bookings, rental contracts, check-out/check-in inspection and the Tamm link.
- Bookings with daily and monthly rates
- Rental contract and Tamm authorization
- Photo inspection at check-out and check-in
Truck & Equipment Rental
For truck, crane and heavy-equipment rental companies: hourly, daily and monthly rental with or without operator.
- Hourly, daily and monthly contracts
- Equipment with operator
- Customer-signed timesheets
Vehicle Transport & Towing
For vehicle transport, towing and roadside assistance companies: requests, dispatch and distance-based pricing.
- Request intake with location
- Dispatch to the nearest truck
- Distance-based pricing
How do we start?
- Pick your activity and your database is created from a ready template
- We configure workflows, access rights and document layouts with your team
- We activate ZATCA and the required integrations and load your data
- Training, acceptance testing, then go-live and hypercare
Frequently asked questions
We already have GPS
SERP consumes tracking data rather than replacing it
Drivers won’t use systems
a simple mobile app for proof of delivery
Our contracts vary
price lists per customer and lane
Ready to run your business on SERP?
Talk to the Noptechs team in Riyadh and Cairo and start a free 15-day trial.
Book a demo