Equipment & Electronics Trading ERP Software in Saudi Arabia — SERP on Odoo
For equipment and electronics traders: serial numbers, warranty and after-sales service for B2B and retail.
Challenges it solves
- Warranty claims without serial history
- Unstructured returns and repairs
Key features
- Serial number tracking
- Warranty periods per product
- Repair orders and after-sales service
- B2B quotations and retail POS
- Price lists by customer segment
The full business cycle in SERP
- Purchase and receive with serials
- Sell by quotation or POS
- ZATCA invoice
- Register warranty
- Service ticket and repair order
- Consume spare parts and close
Dashboards & KPIs
- Sales by brand
- Warranty claim rate
- Repair turnaround time
Saudi compliance & integrations
- ZATCA Phase 2 e-invoicing included at no extra fee
- ZATCA clearance for B2B and reporting for simplified invoices
- VAT return generated from posted entries
- Salla, Zid, Amazon and Noon
- Payments: mada, HyperPay, Moyasar, Tabby, Tamara
- Shipping carriers and bank statements
- Hosted in Saudi Arabia, aligned with the PDPL
Frequently asked questions
Is SERP Equipment & Electronics Trading ready for ZATCA e-invoicing?
Yes. ZATCA Phase 2 (Fatoora) integration is part of every SERP activity at no extra fee.
How long does it take to go live?
A typical Equipment & Electronics Trading rollout takes 4–6 weeks, starting from a ready template database with sector workflows, reports and demo data.
Can it be adapted to my company?
Sector configuration listed in the plan is included. Integrations come from the SERP catalogue, and company-specific code changes are quoted as a separate services project.
Where is my data hosted?
On managed cloud infrastructure inside the Kingdom, with daily backups, a test environment and annual Odoo upgrades.
Request a free 15-day trial and go live with the Noptechs team.
