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Flight booking management system

A flight reservation management system developed using Odoo ERP provides a comprehensive solution for managing various aspects of flight bookings, passenger information, seat availability, payment processing, and customer interactions

System objectives

  • Increase ticket sales and reservations for all agents automatically for all airlines around the world.
  • Integration with global flight reservation systems (AMADEUS, GALILEO).
  • The ability to view flight information instantly and accurately, according to special prices.
  • The ability to instantly book tickets for more than 900+ airlines and link them with the global reservation system.
  • Entering travelers' data and information, and the possibility of creating personal accounts for the customer.
  • Issuing reservations and tickets automatically and sending them to customers online.

System features

  • The possibility of canceling reservations or changing the reservation with the calculation of price differences automatically.
  • The possibility of booking tickets for the clubs and approving them from the tour operator electronically.
  • Issuing invoices and linking the sales of towels with accounts and financial reports.
  • Calculation of commissions and performance measurement.
  • Multiple currencies and languages according to user options.
  • Automatic notifications of collection dates, cancellation of reservations and payment.
  • Integration with the CRM system and customer loyalty.
  • Integration with financial accounts to extract real-time and instant financial reports.

Description of system functions

Flight Management:

The system allows administrators to define flight schedules, including departure and arrival times, destinations, aircraft information, and flight capacities.

Flight details such as flight number, route, aircraft type, and crew information can be stored and managed within the system.
Flight schedules can be easily updated, and new flights can be added as necessary.  

 

Seat Availability and Booking

Customers can search for available flights based on criteria such as departure city, destination, date, and preferred timings.

The system displays seat availability for each flight and allows customers to select their preferred seats during the booking process.
Integration with seat maps enables customers to visualize the seating layout and choose seats accordingly.

 

Customer Portal:

The system provides a user-friendly portal where customers can register, log in, and manage their flight bookings.

Customers can view their booking history, upcoming flights, and make modifications or cancellations to existing bookings if allowed.

Personalized features such as profile management and preferences enable customers to streamline their booking experience.

 

Payment Processing:

Integration with payment gateways allows customers to securely make online payments for their flight reservations.

Multiple payment options such as credit/debit cards, digital wallets, and bank transfers can be supported to accommodate diverse customer preferences.

The system ensures PCI compliance and encrypts sensitive payment information to safeguard customer data.

 

Customer Relationship Management (CRM):

The system maintains a centralized database of customer information, including contact details, travel history, preferences, and loyalty program status.
Automated email notifications keep customers informed about booking confirmations, flight updates, check-in reminders, and promotional offers.

CRM functionalities enable targeted marketing campaigns and customer segmentation based on demographics, travel patterns, and booking behaviors.

 

Reporting and Analytics:

Built-in reporting tools generate insights into key performance indicators such as booking volumes, revenue generated, seat occupancy rates, and customer satisfaction scores.

Analytics dashboards provide real-time visibility into business metrics, allowing stakeholders to make data-driven decisions and optimize operational efficiency.

Customizable reports and analytics widgets empower users to track trends, identify opportunities for revenue growth, and address operational challenges proactively.

 

Compliance and Security:

The system adheres to industry regulations and standards, particularly those related to aviation safety, data privacy, and passenger rights.

Robust security measures such as role-based access control, encryption protocols, and audit trails safeguard sensitive information and mitigate cybersecurity risks.

Regular compliance audits and updates ensure that the system remains aligned with evolving regulatory requirements and industry best practices.


A flight reservation system can be tailored to meet the unique needs of airlines, travel agencies, and other aviation stakeholders. From streamlining booking workflows to enhancing customer engagement and optimizing operational performance, Odoo-powered flight reservation systems offer a scalable and integrated solution for managing the complexities of air travel in today's dynamic market landscape.


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Booking flights has become easier !

About Noptechs

A technology company based in Riyadh, Saudi Arabia , providing management systems solutions in various countries, and applying digital transformation plans to achieve better and flexible expansion and deployment of Corporate Services.

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Noptechs offers intelligent management systems and solutions for various businesses, specially built to save time and effort and increase revenues and profits .

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We have hired a group of the best experts and engineers specialized in the implementation and development of corporate management systems .

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