Telecommunications ERP Software in Saudi Arabia — SERP on Odoo
For telecom and internet service providers: subscriptions, installations, equipment, network assets and high-volume billing.
Challenges it solves
- Billing thousands of subscriptions
- Tracking customer premises equipment
Key features
- Service plans and subscriptions
- Field installation orders
- Serialized equipment
- Network assets and maintenance
- Support and SLA
The full business cycle in SERP
- Service request
- Coverage check
- Install and hand over equipment
- Activate and bill recurrently
- Faults and support
- Renew or cancel
Dashboards & KPIs
- Active subscribers
- Installation time
- ARPU
Saudi compliance & integrations
- ZATCA Phase 2 e-invoicing included at no extra fee
- NCA cybersecurity controls
- Personal Data Protection Law
- Recurring payment gateways
- GitHub and email
- E-signature
- Hosted in Saudi Arabia, aligned with the PDPL
Frequently asked questions
Is SERP Telecommunications ready for ZATCA e-invoicing?
Yes. ZATCA Phase 2 (Fatoora) integration is part of every SERP activity at no extra fee.
How long does it take to go live?
A typical Telecommunications rollout takes 8–12 weeks, starting from a ready template database with sector workflows, reports and demo data.
Can it be adapted to my company?
Sector configuration listed in the plan is included. Integrations come from the SERP catalogue, and company-specific code changes are quoted as a separate services project.
Where is my data hosted?
On managed cloud infrastructure inside the Kingdom, with daily backups, a test environment and annual Odoo upgrades.
Request a free 15-day trial and go live with the Noptechs team.
