Community Management ERP Software in Saudi Arabia — SERP on Odoo
For residential and commercial compound operators: shared services, security, facilities and tenants.
Challenges it solves
- Scattered resident and service requests
- Allocating shared-service costs
Key features
- Unit and resident register
- Shared-service charges
- Resident requests through the portal
- Maintenance, cleaning and security
- Facility booking
The full business cycle in SERP
- Register the resident and contract
- Bill rent and service charges
- Receive requests on the portal
- Execute through service teams
- Book facilities
- Collect and report
Dashboards & KPIs
- Resident satisfaction
- Request resolution time
- Service cost per unit
Saudi compliance & integrations
- ZATCA Phase 2 e-invoicing included at no extra fee
- ZATCA-cleared progress-billing invoices
- VAT on real estate supplies and Real Estate Transaction Tax
- Ejar for residential and commercial leases
- Wafi for off-plan sales and Mullak for owners associations
- Mudad and Qiwa for labor
- Hosted in Saudi Arabia, aligned with the PDPL
Frequently asked questions
Is SERP Community Management ready for ZATCA e-invoicing?
Yes. ZATCA Phase 2 (Fatoora) integration is part of every SERP activity at no extra fee.
How long does it take to go live?
A typical Community Management rollout takes 4–6 weeks, starting from a ready template database with sector workflows, reports and demo data.
Can it be adapted to my company?
Sector configuration listed in the plan is included. Integrations come from the SERP catalogue, and company-specific code changes are quoted as a separate services project.
Where is my data hosted?
On managed cloud infrastructure inside the Kingdom, with daily backups, a test environment and annual Odoo upgrades.
Request a free 15-day trial and go live with the Noptechs team.
