Odoo Helpdesk Implementation
Odoo Helpdesk setup: support teams, ticket stages, SLA policies, email and website channels, customer portal and support reports.
What's included
- Helpdesk teams, ticket types and stages
- SLA policies and escalation rules
- Email, website form and live chat channels
- Customer portal for ticket tracking
- Support performance reports
- Training for support agents
Duration
Duration: 20 hours of configuration, implementation and training.
Why Noptechs
Noptechs is an Odoo Gold Partner with offices in Riyadh and Cairo, delivering Saudi-ready ERP implementations, localization and integrations.
